We're here to help
Let's get it right, together
Questions about personalization, sizing, or your order? Our team reviews every message personally — because a gift this meaningful deserves a human on the other end.
Support hours
Mon – Fri, 9am – 5pm ET
Closed on federal holidays.
Made in the USA
Designed & shipped domestically
Most orders ship in 3–5 business days.
Before you write
How long does it take?
Because each piece is made to order, most orders ship within 3–5 business days, with tracking sent to your email.
Can I change my names?
Reach out within 24 hours of ordering and we'll do everything we can to update your personalization before production.
Do you offer returns?
Personalized items are final sale, but if anything arrives flawed we'll make it right — just send a photo with your note.